Whether you have questions about our journeys, want to discuss a bespoke experience, or simply wish to share your thoughts, we are here to help. Our team responds to all enquiries within 24 hours during business days.
Our Address
47 Merchants Row
Bristol, BS1 4QT
United Kingdom
Office Hours
Monday to Friday: 9:00 - 17:30
Saturday: 10:00 - 14:00
Sunday: Closed
Response Time
We aim to respond to all enquiries within 24 hours during business days. For urgent matters, please indicate this in your message subject.
Ready to Book?
If you are ready to enquire about a specific journey, our booking form is the fastest way to start the conversation.
Go to Booking FormFrequently Asked Questions
How far in advance should I book?
We recommend booking at least six weeks ahead for standard journeys, and three months for peak season dates or bespoke experiences.
What fitness level is required?
Each journey has different requirements. We provide detailed information upon enquiry and can adapt most experiences to suit various ability levels.
Can I travel solo?
Absolutely. Solo travellers are welcome on all group journeys and often find it an excellent way to meet like-minded explorers.
What is your cancellation policy?
Full details are provided upon booking. Generally, cancellations more than 30 days ahead receive a substantial refund. We always recommend travel insurance.